Unauthorized ticket sales

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Twitter Ads Policies

This policy applies to Twitter’s paid advertising products, which are Tweets, trends and accounts marked with a yellow or purple badge.

For more information about Twitter’s paid advertising products, click here

For information about Twitter’s other policies, click here.

What's the policy?

Twitter prohibits the promotion of unauthorized ticket sales globally.

What products or services are subject to this policy?

This policy applies, but is not limited, to:

  • The sale of counterfeit tickets
  • The sale or resale of tickets without prior authorization

How does this policy vary from country to country?

This policy applies to Twitter Ads in all countries.

What do advertisers need to know about this policy?

If you're unsure whether you're promoting the sale of tickets that are fake, or you don't have permission to sell them, please contact the organizers or hosts of the event.

Review our guidelines and make sure you understand the requirements for your brand and business. You are responsible for all your promoted content on Twitter. This includes complying with applicable laws and regulations regarding advertisements.

What other Twitter resources relate to this policy?

Contact Twitter

If you have a question about this content and are an advertiser, please contact our support agents directly by signing in to ads.twitter.com and clicking the “Help” text in the top navigation bar.

 

 

Please contact us through this channel so that we can easily match your report to the ads account in question.

If you are an advertiser whose account or tweets are currently under review and you would like to check on the status or request an expedited review, please contact our Support Team via the "Help" button in your Twitter Ads page and a specialist will take a look.

If you are not an advertiser and need to bring to our attention ads that are potentially violating these policies, you can use our Help Center forms to Report an Ad.

If you are interested in advertising on Twitter and want to learn more, please visit business.twitter.com.