FAQs about Vine

What is Vine?

Vine is a mobile service that lets you create and share short looping videos. Videos you post to Vine will appear on your Vine profile and the timelines of your Vine followers. Posts can also be shared to Twitter or Facebook.

How do I get started?

Vine is currently available for iOS and Android devices. You can download Vine for iOS in the Apple App Store, and Vine for Android in the Google Play Store. After installing Vine on your device, you can sign up using an email address or sign in with your Twitter account. Once you've logged in, you can find people to follow, post your own videos, and more.

How do I find people I know on Vine?

You can quickly find people you know on Vine through your device's address book and people you follow on Twitter. You can also search for people on Vine or invite them via text message or email. To get started, tap the menu button in the top left corner, select "Profile", and then tap the plus button in the top right corner.

How do I find new posts or people to follow on Vine?

The Explore section is a great way to find videos from the Vine community. Just tap the menu icon in the top left corner and select "Explore" to see posts that are "Popular Now" or "On The Rise", Vine Channels, and Trending Tags. From here, you can also search for specific people or hashtags.

Can I edit Vines before posting?

Yes, you can rearrange and remove clips before posting. When you have finished shooting your video, Vine will show you a preview of your post. If you like the way it looks, tap the checkmark to post. If not, you can tap "Edit" at the top right of the screen.

From the edit screen, you have the options to rearrange or cut certain clips. To change the order of your clips, tap one of the individual shots and then hold and drag it to where you desire. To remove a clip from the video completely, tap the shot and then hold and drag it to the top of the screen until a red bar appears. Release the clip once it’s hovering over the red bar.

Can I save Vine drafts for later use?

Yes! Vine allows you save up to ten sessions.  This means you can simultaneously work on up to ten Vines at once. This comes in handy if you want to finish shooting your Vine at a later time while capturing others in the meantime.

To save your Vine session, tap on the sessions icon (looks like a folded piece of paper) at the bottom right of the screen while shooting. Then tap “Save for later”. Once saved, the session icon will reflect how many sessions you have saved.

You can access your saved sessions by tapping the camera icon from your profile page. Once you are on the Vine capture screen, tap on the sessions icon at the bottom right. You can then swipe to the left or the right to locate your saved sessions. Swiping all the way to the right will bring you back to the Vine capturing screen. You can delete a session by tapping on the trashcan icon directly from the session menu.

Can I control who sees the content I post on Vine?

Profiles and posts on Vine are public by default, which means that anyone on the service can view and share them. Beginning with version 1.3, you can protect your posts, making them visible in Vine only to the people you approve to follow you. If you protect your posts, you will be the only one who can choose to share your protected posts outside of Vine (to Twitter or Facebook). When a post is shared outside of Vine and the post URL is revealed, anyone with the URL can view the post.

To protect your posts, navigate to your Profile and then select “Settings” and “Your Content.” On the “Your Content” page, check “Posts are protected.” This setting applies to all of your posts. Behavior for protected posts is as follows:

Public posts Protected posts
  • Within Vine: Visible to all Vine users
  • Within Vine: Visible only to your followers
  • Shareable to Twitter and Facebook, and embeddable (by you or by other Vine users). Sharing externally reveals a post’s URL. Anyone with the post URL can view the post.
  • Only you can choose to share your posts. If you share a post to Twitter or Facebook, or embed it, the post's URL will be revealed. Anyone with the post URL can view the post.
  • Eligible for public feeds (e.g., Popular Now, Editor’s Picks, trending hashtags)
  • Not eligible for public feeds (e.g., Popular Now, Editor’s Picks, trending hashtags)
  • Any Vine user can comment on or like your posts.
  • Only your followers can comment on or like your posts.
  • Anyone can follow you. If you want to prevent certain users from following you, you may block them.
  • Users must request to follow you, and you choose whether or not to approve them. (If you switch from public to protected, existing followers will remain. You can block them if you no longer want them following you.)
  • Can be revined.
  • Cannot be revined. When you switch to protected, any posts that have been revined will disappear from the feeds of users who revined them.

What happens to posts I create but don’t publish?

If you use Vine to create a post and you choose not to share it on Vine, the post will be accessible only through your device’s photo or video library. Currently there is no way to post a video to Vine from your device’s photo library.

How do I choose a username?

Choosing a username is easy because Vine does not require a unique username. When you sign up for Vine using either your Twitter account or email address, you can add any name to your account so long as it does not contain any special characters (+ and - are OK). You can change your username any time in your profile settings.

How do I add or change my email address?

You can change the email address on your Vine account at any time. To do this, navigate to your profile and then select “Settings”. From there you can add or change your account information, including your email address.

How do I reset my password?

You can change the password on your Vine account by navigating to your profile and selecting “Settings”. From there, you can tap the “Reset password” button.

Note: you must have an email address associated with your account in order to reset your password. You will get an error if you do not have an email address and attempt to reset your password.

If you are not receiving your password reset emails make sure the email address on your account is correct and contains no typos. You can view what email address is associated with your account on your “Settings” page.

How do I share a video posted on Vine to Twitter or Facebook?

You can share posts on Vine to Twitter or Facebook by visiting your profile settings and adding a Twitter or Facebook account under “Social Networks.” Once you’ve added a Twitter or Facebook account, you’ll have the option to share to that service each time you post a video.

If you want to share a video to Twitter or Facebook after posting it to Vine, you can do this by tapping the button with the three dots, located under the post, and then selecting “Share this post”. You will then be able to select which medium you wish to use to share the post (Twitter, Facebook, Embed, or Copy link). This will share the post, along with the caption.

You can also share someone else’s Vine post, as long as that user has not protected his/her posts.

How do I change the Twitter account connected to my Vine account?

If you signed up for a Vine account using a Twitter account and would like to connect a different Twitter account to your Vine account, you must first make sure that the Vine account has an email address associated with it. Once you’ve added an email address to your Vine account in your profile settings, you can delete the connection to Twitter and then reconnect using a different Twitter account.

Please note that your Vine account’s profile picture and bio will remain the same as the ones from the Twitter account you originally signed up with. You can change your profile pic or bio at any time in your Vine account’s profile settings.

How do I delete a video I posted on Vine?

You can delete any video you’ve uploaded by navigating to the post on Vine and tapping on the icon with three dots just below the video. Select “Delete this post” and the video will be deleted and removed from your account. Please note that it may take a few minutes for the post to be removed from your followers’ timelines.

If your post was shared to Twitter or Facebook, the Tweet or Facebook update will still appear, along with a link to the post, but the video will not play.

I just deleted my post! How do I undo?

Deleting posts is a permanent action. There is no way to retrieve a deleted post.

What do I do if my post failed to upload?

If your video fails to post, try refreshing first. If the post continues to fail, you will need to remove this post from the upload queue in order to upload a new video. You can cancel the upload by swiping on the failed upload and tapping the red “X.” video should still be accessible via your device’s photo or video library. However, you will not be able to upload the video to Vine once you’ve canceled the upload, as there is currently no way to upload a video from your device’s photo or video library.

How do I get a Verification badge on Vine?

Vine accounts are automatically verified if they are connected to a verified Twitter account. If you have a verified Twitter account, just add the Twitter account to your Vine account. Once you've added the account, sign out of your Vine account and sign back in using your verified Twitter account.

Please note that Twitter does not accept general requests for verification. Learn more.

How can I embed a Vine post on my website?

To embed any public Vine post to your website, tap the icon with three dots below the post. Next, tap “Share this post” and then select “Embed”. This will generate an email containing the embed link.

How can I use the Vine logo?

See vine.co/logo

How can I display videos from Vine in broadcast or offline?

See vine.co/logo

How do I report a post on Vine?

If you come across an offensive post on Vine, you can report the post by tapping the button with three dots at the bottom of the post (below the comments) and selecting “Report this post.”

How do I block someone from following me?

To block an account from following you, simply navigate to that account’s profile and tap the button with three dots at the right of the top menu bar and select “Block this person.” Blocking an account will prevent the user from following you and viewing your profile, but they will still be able to view and comment on your videos that appear in popular results for search tags.

How do I delete a comment?

You can delete a comment by tapping on the comment icon (speech bubble) to get to the comments screen; then, swipe the comment and tap the red “X”. You can delete your own comments, and you can also delete comments on your posts from other users.

What is the “sensitive posts” setting, and when should I use it?

The sensitive posts setting allows you to label your posts for the appropriate viewers. If your posts contain material that might be considered sensitive such as nudity, violence, or medical procedures, you should apply the sensitive posts setting. Users will be required to click through a warning message before a post is displayed to them.

To mark your posts as sensitive, navigate to your Profile and then select “Settings” and “Your Content.” On the “Your Content” tab, check “Sensitive posts.”

If another user notices that you have not marked your post appropriately, that user may flag your post for review.

What is Popular Now and how does it work?

Popular Now is a place for outstanding Vine videos to shine. We have a special formula in place to fill Popular Now with a variety of content that appeals to a wide audience.

Popular Now doesn’t favor any particular user or genre of content. There are systems in place to ensure even users without a large number of followers have a chance to be featured. However, it is not a place for content that violates our rules or terms of service.

Additionally, Popular Now strives to highlight original content created by the community. Being featured on Popular Now is not dependent on the amount of likes, comments or re-vines a post receives.

We’re constantly working to make the Popular Now formula better. If your video is featured on Popular Now and you would like it removed, please contact vinehelp@vineapp.com.

How do I contact Support?

You can contact us if you need help logging in or signing up, reporting a bug, requesting a new feature, or reporting abusive behavior. Please see this page for contact information regarding other inquiries.

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