Help Center

Twitter for BlackBerry OS

We recently issued an important update to the Twitter for BlackBerry app. We recommend upgrading to the latest version of BlackBerry’s operating system to ensure a successful installation. If you're experiencing any problems with your Twitter app, please upgrade to the newest version. We apologize for any inconvenience.

Twitter Support can troubleshoot any log in issues or Twitter account problems on and with our official apps, but we are unable to troubleshoot for the BlackBerry application itself. Below, we've provided a link to the BlackBerry support site to point you in the right direction if you need assistance.

BlackBerry support site:

Note: Twitter is not responsible for any issues related to the BlackBerry app specifically and we can only provide support for issues with your Twitter account or log in information. If you are having problems using Twitter in the standard view on your BlackBerry device we cannot troubleshoot for this. In these cases, we suggest you use

How to sign up for an account:

  1. Tap the Sign up link at the bottom of the welcome screen and fill out the fields asking for your name, email address, desired username, and password.
  2. If your desired username is already taken, sign up will fail and you will see a red cross next to the field prompting you to choose a new username.
  3. When you have completed the form, tap Sign up.  A message will pop up telling you your account has been successfully created.

Note: Once your account is created, a confirmation email will be sent to your email address. You must confirm your email address in order for it to be fully associated with your Twitter account so that you can receive important notifications from us regarding your account.

How to post and delete a Tweet:

To post a Tweet:

  1. Tap the Compose Tweet bar towards the top of the screen.
  2. Compose your 140-character message and tap Tweet.
  3. The Tweet will be successfully posted to your profile.

When composing a Tweet, you will also see the options to:

  • Add a photo from your gallery
  • Add your location to the Tweet
  • Post your status to BBM

To delete a Tweet:

  1. Tap the Tweet you'd like to delete.
  2. Tap the trash can icon at the bottom of the Tweet (pictured below).
  3. A message will pop-up with the option to cancel. Tap Delete.
  4. The Tweet will be successfully removed from your profile.

How to navigate your home timeline:

  • At the top of Twitter you’ll see a navigation bar.
  •  Home is where you see Tweets from the accounts you follow and can navigate back to your home timeline.
  •  Notifications is where you can find your public @mentions, new followers and people who have favorited your Tweets.
  •  Direct Messages is where you’ll find all of your direct messages.
  •  Search is where you can search for people, trends and other great content on Twitter.
  • Me (your profile picture icon) is where you can view and edit your profile, access your direct messages, lists, and more!

Home timeline

  • Scroll down through your Home timeline to see the latest updates from users you follow.
  • From the home timeline, you can tap on an individual Tweet to see the Tweet’s details page, including photos and media, conversations, and the number of favorites and retweets the Tweet has received.
  • On the Tweet’s details page you can also reply to, retweet, or mark the Tweet as a favorite.
  • Save a photo to your device by opening the Tweet’s details page and long-pressing the trackpad on the photo.

The Notifications tab: mentions, interactions, and more

  • The Notifications tab  shows @ replies and mentions from other users. Learn more about @ replies and mentions in this article.
  • Additionally, you’ll see when other users follow you, as well as when they have favorited or retweeted your Tweets.

The Direct Messages tab: chat with your friends

Direct messages (DMs)

  • Access your sent and received DMs by tapping the envelope icon 
  • To add an image to a DM, tap the photo icon next to the message bar.
  • To respond to a DM, tap the username of the sender to open the conversation thread and type your message in the text box at the bottom of the page.
  • To compose a new DM, open the Blackberry menu and tap the compose message option.
  • To delete a DM conversation, open the Blackberry menu and select Clear conversation.
  • Learn more about DMs in this article.

The Search tab: find things you love on Twitter

In the Search section you can look for other topics, hashtags, or accounts which might interest you on Twitter.

The Me tab: your profile, lists, drafts and favorites


  • Tap on your Profile and then Favorites to see a list of Tweets you recently marked as a favorite.


  • Tap Lists to access lists that you’ve created on and are currently subscribed to.
  • Tap Create new list to add a new list.
  • Tap a specific list to see the timeline of Tweets from members of that list.

Editing your profile

  • Tap the Gear icon and then Settings to edit your settings. From here you can edit your notification settings, add new accounts, turn off picture previews in your timeline, and connect your Twitter to BBM.
  • Tap the Gear icon and then tap Edit profile to edit your profile image, bio, website, location, or real name.

Tweet Drafts

Tap Drafts to find all of your drafted Tweets. Here you can edit and send any unfinished Tweets you may have composed.