Dealing with self-harm and suicide

If you or someone you know is at risk of suicide or self harm, you should seek help as soon as possible by contacting agencies specializing in crisis intervention and suicide prevention.

If you’ve encountered threats of suicide or self harm on Twitter, alert the Trust & Safety Team here.

What does Twitter do?

After we assess a report of self-harm or suicide, Twitter will reach out to the reported user and let them know that someone who cares about them identified that they might be going through a tough time. We will provide the reported user with available online and hotline resources and encourage them to seek help.

Recognizing the signs

Judging behavior based on online posts alone is challenging, but there are potential warning signs or indicators for self-harm or suicide.

Below are questions to ask yourself to help assess if another user is feeling suicidal:  

  • Does this person post content about depression or feelings of hopelessness?
  • Is this person posting comments about death or feelings that death is the only option?
  • Are they posting comments about having attempted suicide in the past?
  • Are they describing or posting photos of self-harm or identifying themselves as suicidal?
  • Has their mood and the content of their posts changed recently?

If you’ve assessed the situation, and this is someone you know, you should reach out to the individual and encourage them to seek professional help. 

If this is someone you don’t know, you still have the option of reaching out to them as a concerned individual, or referring them to a counselor, a suicide hotline, or someone who might know them better. If you don’t feel comfortable reaching out to the person on your own or aren’t sure how to reach them, you can alert the Trust & Safety team here.

If you’re experiencing thoughts of suicide or are dealing with depression

If you are having thoughts of suicide, self-harm or depression, please reach out to someone and get help. Take the first step and call one of the number listed below to get help. They want to hear from you. People call or reach out to these resources for a variety of reasons including depression, loneliness, substance abuse, illness, relationship problems, and economic problems. 

Depression has a variety of symptoms and affects millions of adults each year. Common symptoms include sadness, loss of interest in activities, changes in appetite and sleep patterns, loss of energy, difficulty thinking and possibly thoughts of suicide. You may be clearly expressing these types of behaviors, or they might be more subtle. If you would like to reach out for help from trusted professionals, please contact one of the resources listed below. 

There are many online resources that can help. Click here for a list of our safety resources