Reporting abusive behavior

Users are allowed to post content, including potentially inflammatory content, provided they do not violate the Twitter Rules and Terms of Service. To read our policy about abusive behavior on Twitter, click here.

 

How do I file a report that someone is Tweeting abusive messages?

Anyone can report abusive behavior directly from a Tweet or profile.

To report a Tweet:

    1. Navigate to the Tweet you’d like to report.
    2. Click or tap the More icon (••• icon on web and iOS;  icon on Android).
    3. Select Report.
    4. Select It’s abusive or harmful.
    5. Next we’ll ask you to provide additional information about the issue you’re reporting.
    6. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

      To report a profile:

      1. Go to the user’s profile and click the gear icon 
      2. Select Report.
      3. Select They’re being abusive or harmful.
      4. Next we’ll ask you to provide additional information about the issue you’re reporting.
      5. Once you’ve submitted your report, we’ll provide recommendations for additional actions you can take to improve your Twitter experience.

          You can also report abusive behavior here.

          What should I do if I receive a violent threat?

          You can report Tweets or profiles directly to us (see above).

          Additionally, if someone has Tweeted a violent threat that you feel is credible, contact law enforcement so they can accurately assess the validity of the threat. Websites do not have the ability to investigate and assess a threat, bring charges or prosecute individuals. If contacted by law enforcement directly, we can work with them and provide the necessary information for their investigation of your issue.

          What happens after I submit a report?

          Once you have submitted your report, we will review the reported account and/or Tweets. If we determine that the account and/or Tweets are in violation of our policies, we will take action (ranging from warning the user to permanently suspending the account).

          Why can’t Twitter block a user from making new accounts?

          IP blocking is generally ineffective at stopping unwanted behavior, and may falsely prevent legitimate users from accessing our service.

          IP addresses are commonly shared by numerous different users in a variety of locations, meaning that blocking a single IP may prevent a large number of unconnected users from logging in to Twitter. In addition, IP addresses are easy to change and blocks can be easily circumvented by logging in from a different location, a third-party service, or one of many free websites or applications.

          Can Twitter give me another user’s information?

          Per our Privacy Policy, Twitter does not release user information except as required by valid legal process. If you are working with the police or your lawyer, they will be able to help you with the appropriate correct legal process for obtaining such information. If Twitter is contacted directly by law enforcement, we can work with them and provide assistance for their investigation. You can point local law enforcement to our Guidelines for Law Enforcement.