Common troubleshooting tips

Experiencing errors or having trouble accessing Twitter on the web? Please read below for common troubleshooting tips.

Is your browser up to date?

Many issues can be resolved by making sure you're using the most recent version of your browser. If you are unsure of which version you are using, you can check here.

Information on, and downloads of, the latest version of your preferred browser can be found at the links below:

If a browser upgrade doesn't solve your issue, you can also try downloading an alternate browser using the links above. 

Do you have browser add-ons or extensions enabled?

Some browser extensions can interfere with actions performed on Try disabling any browser add-ons you may have enabled (you do not need to delete them completely), which may resolve the issues you are experiencing.

Alternatively, you may try clearing your browser cache and cookies. Here are instructions for clearing cache and cookies.

Still need help?

Here are links to common troubleshooting articles:


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