Help Center

Update your device’s time zone

Did you get an alert letting you know that your device’s time zone is set incorrectly? Not to worry: we’ll have you back on Twitter in no time.

Update the date and time setting on your iPhone or iPad:

  1. Go to your device’s Settings.
  2. Tap General.
  3. Tap Date & Time.
  4. Toggle Set Automatically to on. The toggle will turn green.
  5. That’s it! You can now get back to Twitter.

Setting your time zone to update automatically can help with other issues

When signing in, some users may see messages like Unauthorized or Invalid username and Password. Sometimes this happens because of incorrect time zone settings, so setting your time zone to update automatically can guard against messages like this.

However some users see these messages due to having outdated versions of the Twitter app. Double check the App store on your device to make sure you have updated the app recently.

You can find more troubleshooting help in this article.