Help Center

Updating your email preferences

To change your email preferences

  1. Log in to Twitter.
  2. Click the profile icon and select Settings from the drop down menu.
  3. Click on Email notifications from the settings sidebar.
  4. Check or uncheck the notification boxes to reflect your email preferences.
  5. Click Save changes. 
Note: You can also adjust your notification settings by clicking on the unsubscribe link in an email footer, which unchecks the notification setting for that particular type of notification. You can opt out of most communications from Twitter. As part of providing the Twitter service, we may need to send you certain communications, such as service announcements and administrative messages.

Activity related to you and your Tweets

You can receive notifications when your Tweets or Retweets are Retweeted or liked, when you are mentioned in a Tweet, if you are followed by someone new, or when someone from your contacts joins Twitter.

As of April 2017: In an effort to simplify email, you may receive a summary email called “I have new notifications” referencing all your unread notifications, instead of separate emails for each type and instance. If you have opted-in to receive all of the individual email types for notifications, you may qualify for this summary email. Summary emails do not apply to Direct Messages. You will receive a notification email every time you receive a new message.

If you are not receiving the summary email:

  • From your Email notifications via, make sure you’re subscribed to all the individual notification types. Doing so will sign you up for the summary email.
  • You may not qualify for the summary yet (in which case you will still receive separate emails).

If you are not receiving separate emails:

  • You may no longer qualify for them. You can, however, receive the summary emails instead. Follow the instructions listed above to opt-in.
Note: We strive to make sure we email you only when it's most relevant. You may not receive an email every time there is activity related to you and your Tweets. For more information, see below.

Activity from your network

Twitter is one of the premier places to get up-to-date news from around the world in real time. These emails help sum up what's going on on Twitter and keep you in the loop on what’s most relevant and popular in the moment!

Updates from Twitter

Occasionally, Twitter has some exciting news about new products or features from Twitter or one of our partners, tips for becoming a Twitter expert, or suggestions for relevant and interesting accounts to follow, such as those of people that you may already know. If you haven’t signed into Twitter in a while, we might send you an update with things you’ve missed on Twitter that we think you might enjoy. We may also email you about participation in one of our occasional user research surveys, which help make Twitter better. With these updates, we want to make sure you know about the latest and greatest from Twitter.

When will I receive email notifications?

You may receive emails from Twitter for the types of communications selected in your settings under email notifications. You may also receive occasional service announcements and administrative messages from Twitter, such as emails asking you to confirm the email address associated with your account or emails notifying you of a password change.

If you enable notifications for Retweets, replies or mentions, likes, or follows, you may not receive a notification for every Retweet, reply or mention, like, or follow. In an effort to send you email only when it's most relevant, we may not, for example, notify you of mentions by accounts that are new or have not yet confirmed the email address associated with their account. We are constantly experimenting with email notifications to strike the right balance in keeping you up to date.

Having trouble?

If you're having trouble receiving our emails, please see our troubleshooting section for more information.