For information on what to do if someone you encounter on Twitter is posting about suicide or self-harm or if you yourself are considering those actions, please keep reading.
If you are having thoughts of suicide, self-harm or depression please reach out to someone and get help. You can reach out to someone you trust, a healthcare professional, or a suicide hotline. You can find a list of available resources and hotlines here. Please take the first step and remember you are not alone, there are people who care about you and help is available!
If you know the person and feel comfortable doing so, contact them personally and make sure they're doing okay. Feel free to share the resources listed in our article on Dealing with Self-harm and Suicide. If you don’t feel comfortable reaching out to the person on your own or aren’t sure how to reach them, you can alert the Trust & Safety team here.
Once we’ve had a chance to assess a report of self-harm, we reach out to the reported user and let them know that someone who cares about them identified that they might be going through a tough time. We will provide the reported user with available online and hotline resources and encourage them to seek help. We may forward the report to a suicide hotline, with only the information publicly available on Twitter. Any information about the reporter will be kept confidential.
For more resources and information on self-harm, suicide, and depression please visit our article about Dealing with Self-harm and Suicide.