Issues with notifications on Twitter for Android

Please update to the latest version of Twitter for Android now available from Google Play.

  • The app may take a few minutes to reflect changes you've made to your notification settings.
  • If the settings do not save, please make sure that Master Sync is enabled for your device. You can enable this setting at the top of the Accounts and Sync setting in the general settings menu on most devices, or install the Power Control Android widget and make sure the sync icon is enabled.
  • Having too many push notifications enabled on multiple devices will prevent your account from creating a new push destination. Please visit Application settings on the web and revoke access to the Twitter for Android app. Then remove your account from the app and sign back in to update your notification settings.

To change your notification settings:

  • From the home timeline, press the Menu button and then tap on the Settings icon. Select an account from the account settings menu and you can choose to receive notifications for any of the settings.

To set up notifications for new Tweets from selected accounts:

  • To enable notifications from selected accounts, go to the account's profile on the app and tap the person icon next to the follow button. A pop up will appear with the option to Turn on notifications.
Note: If you are following accounts via SMS, you will automatically start to receive their Tweets as push notifications. You will see these accounts in the Tweets option of your notifications settings.

Not receiving notifications?

  • You will need to add a Google account to your device or you will not be able to use Google's C2DM push technology to set up push notifications.
  • Notification for new Tweets relies on the sync interval, which can be set in the account settings menu. Sync must be enabled to receive all notifications.
  • Check to make sure Sync is enabled on your device. This setting is separate from the setting in the Twitter for Android app. The master sync setting can be found either at the top of the Accounts and Sync options within the general settings menu, or through the Power Control widget if you have it installed on your device.

The Accounts and Sync settings should look like this on OS 2.3 (depending on your device):

If you do not see the above setting, install the Android Power Control widget and make sure master sync is enabled.

Enabling notifications on Kindle Fire or other tablet?

  • Notifications are not push compatible on tablets even if Twitter for Android is installed.
  • The notification setting relies on the sync setting and sync Interval to determine when the app pulls for new mentions, favorites, retweets, new followers, direct messages, or Tweets.
  • Notifications will only appear when the device is active; no notifications appear when the device's screen turns off or goes to standby, but will appear in the status bar once the device is activated.

Still need help? Contact Mobile Support.