Welcome to Twitter Support!

If you're new to Twitter, please visit our new user FAQ to get started.

Most questions about using Twitter can be answered here in the Twitter help center. Search by keyword for issues in the search bar above, or browse topics in the sidebar to the left. Many of our help pages also have information about how to contact the right Twitter Support agent should your issue require personal attention from one of our staff.

Useful places to start finding tutorials, troubleshooting tips, and more:

  • Twitter Basics: General info on how to use Twitter, customize your profile, and more.
  • Something's Not Working: Troubleshooting when something goes wrong (you can also check the Twitter Status Blog to see if we're currently experiencing any problems.)
  • Mobile Help: Help using Twitter with your mobile phone.
  • Reporting Violations: Rules, policies, and reporting violations (trademark, copyright, impersonation, spam, suspensions, and other terms of service violations).

Don't forget to follow @twitter and @support for regular updates about Twitter!

Resources for developers, media, and press:

Resources for international users:

The Twitter Help Center is available in the following languages:


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